Privacy Policy

Last updated October 26, 2026

The Ticket Depot (theticketdepot.com) is operated by Ten-20-22 Holdings LLC. This Privacy Policy explains what information may be processed when you use The Ticket Depot, why it is used, and how the site currently handles that information.

Location

The Ticket Depot uses approximate location information to help rank nearby events higher in search results. Location may be determined in two ways:

Automatically from your IP address. When no saved location is available, the site uses a third-party IP-location service (ipapi.co) to estimate your general city or region. This provides an approximate area and is not intended to determine your precise or street-level location.
Manually when you enter a city or state. If you choose to change your area, the location you enter is sent to a third-party geocoding service (Nominatim, operated by the OpenStreetMap Foundation) to convert the place name into coordinates used for nearby-event ranking.

The resulting location is stored locally in your browser so the site can reuse your selected area on later visits. It is not written to The Ticket Depot's event or user databases. Location is used to rank results by proximity — it does not automatically hide events simply because they are farther away.

Third-party location and geocoding services operate under their own privacy practices, since the necessary requests are made directly to those services to perform the lookup.

Search

Search terms are processed in your browser to generate and rank event results. When you perform a search, the search term may also appear in the page URL so that the search can be bookmarked or shared.

The Ticket Depot does not currently maintain user accounts or a separate database of individual search histories associated with particular users.

As with ordinary website traffic, requests to The Ticket Depot may be processed by hosting, network, security, or other infrastructure providers as necessary to deliver and protect the site. Those requests may include technical information such as IP address, browser or device information, request URL, timestamps, and similar network data.

What we currently do not collect

Browsing and searching The Ticket Depot does not require a user account. The Ticket Depot currently does not:

require visitors to create personal user profiles;
maintain a Ticket Depot database that associates individual visitors with their search history;
sell personal information;
use personal information for behavioral advertising;
use advertising tracking cookies; or
require visitors to provide an email address merely to browse or search the site.

These statements describe the current version of the service. If the site's features or data practices change, this Privacy Policy will be updated accordingly.

Local browser storage

The Ticket Depot may use your browser's local storage to remember limited site preferences or information needed for the site's functionality, including your approximate or manually selected search area. Local storage is kept on your device rather than in The Ticket Depot's event database.

You can generally remove locally stored site information through your browser's site-data or privacy controls. Removing it may cause the site to determine or request your area again on a later visit.

If you contact us

The "List your event" and similar contact links may open your own email application with a pre-addressed message. Simply opening an email draft does not provide The Ticket Depot with your email address — we receive your email address and any other information you choose to include only if you send the message.

If you contact us regarding an event listing, venue or organizer relationship, support request, intellectual-property concern, or other matter, we may retain that correspondence as reasonably necessary to:

respond to you;
administer a listing, partnership, or business relationship;
maintain appropriate business records;
protect our rights or the service; or
comply with applicable legal obligations.

Your correspondence may contain personal information that you voluntarily choose to provide.

Information submitted for listings

Organizers, venues, artists, promoters, or other parties may voluntarily provide information in connection with an event listing or business relationship. That information may include business contact information, event information, descriptions, links, logos, images, and related materials.

We use submitted information as reasonably necessary to communicate with the submitting party, create or maintain listings, operate the service, and administer the applicable business relationship. Public event information submitted for a listing may be displayed publicly on The Ticket Depot.

Service providers

The Ticket Depot uses third-party service providers to operate, deliver, secure, and support the site. These may include:

website hosting and network-security providers;
location and geocoding services;
database and infrastructure providers; and
services used to supply or retrieve event information.

These providers may process limited information as necessary to perform their services. Their handling of information is also subject to their own applicable privacy terms and policies. The use of a third-party provider does not mean that The Ticket Depot sells personal information to that provider.

Leaving our site

The Ticket Depot is a search and listings service. The Ticket Depot search service does not act as the seller or merchant of record for ticket purchases or event registrations.

Many event listings link to third-party websites operated by organizers, venues, ticketing providers, or other event-related services. When you follow one of those links, the destination website may collect information from you in connection with a ticket purchase, registration, account, or other interaction. That third party's own privacy policy and terms govern its collection and use of your information once you leave The Ticket Depot.

Cookies and analytics

The Ticket Depot does not currently use advertising tracking cookies or behavioral-advertising technologies, and no analytics service is enabled in production as of this version.

If analytics are added later, this section will be revised before or at the same time that feature is deployed, to accurately explain what information is collected, which provider is used, whether cookies or other persistent identifiers are involved, the purpose of the analytics, and any choices available to visitors.

Data retention

The Ticket Depot retains information only for as long as reasonably necessary for the purposes for which it is handled, including responding to communications, administering listings or business relationships, maintaining appropriate records, protecting the service, and complying with legal obligations.

Information stored only in your browser's local storage remains on your device until it is replaced, removed by the site's functionality, or cleared through your browser or device settings.

Security

We use reasonable administrative and technical measures appropriate to the information we handle and the nature of the service. No website, network, or electronic storage system can be guaranteed to be completely secure, and we do not make such a guarantee.

Children's privacy

The Ticket Depot is a general-audience event discovery service and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13. If we learn that we have collected personal information from a child under 13 in circumstances requiring its deletion, we will take reasonable steps to remove it.

Your choices

You may:

browse and search The Ticket Depot without creating an account;
change the area used for nearby-event ranking;
clear locally stored Ticket Depot information through your browser or device settings;
choose whether to contact us by email; and
choose whether to follow links to third-party websites.

Additional privacy choices may become available if future features require them.

Changes to this policy

We may update this Privacy Policy as The Ticket Depot changes. The "Last updated" date at the top of this page identifies the most recent version. Material changes to the site's collection or use of personal information should be reflected in this policy when the related feature is introduced, rather than added only after the feature is already in operation.

Contact

Questions or concerns about this Privacy Policy may be sent to [email protected].